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No bots, no outsourced call centres. Every message goes to a real Luxxork team member who knows our products inside and out.

Concierge Chat

Talk to a product specialist in real time. Average response under 4 minutes.

Available daily, 8 AM – 10 PM EST

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Email Support

Detailed questions, order issues, corporate enquiries — we respond within 4 hours.

concierge@luxxork.com

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Phone

For urgent orders, custom fit consultations, or team outfitting discussions.

+1 (800) 599-0044

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Response Times

Live ChatUnder 4 min
EmailUnder 4 hrs
PhoneImmediate
Corporate1 business day

Hours of Operation

Mon – Fri8 AM – 10 PM EST
Saturday9 AM – 8 PM EST
Sunday10 AM – 6 PM EST
Concierge is currently online

Headquarters

Luxxork Global HQ

340 Hudson St, Floor 12
New York, NY 10013
United States

Not open to walk-in visitors. All support is remote.

Looking for specific support?

Browse our full services page for team outfitting, custom fit, and Pro membership details.

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